We went live with iSAMS in September 2018 and held a staff inset that covered some of the basics; because the system is so intuitive, our staff quickly picked these up with minimal training required.
What’s even better is that, as the first port of call when someone’s struggling to use the system, I only received a few ‘help’ requests in the first few weeks and these soon dropped off. Now the only request we really see is people asking for more permissions, which is relatively simple for us to manage.
It’s not just my team benefitting from their time being saved by iSAMS. It’s now so quick and easy to access data, members of staff across our schools no longer need to go and see ‘that person’ to ask ‘that question’ because they can get all the information they need directly from the MIS.
We had some procedures put in place to ensure everyone got onboard with the new system, setting a level of expectation of use that we clearly defined to our staff members, but it’s just so effortless to use that no one needed too much encouragement.