MIS Trainers

Launched in 2005, iSAMS – now part of the IRIS Software Group – became the first supplier of fully web-based Management Information Systems for schools around the world. Since then, iSAMS has continually developed its software to enrich the future of education and support the continued success of schools and their students, including the launch of their integrated accounting solution – iFinance. Their innovative solutions are now trusted by over 1,100 schools in more than 85 countries, with 500,000 students, staff members and parents using their system every day. iSAMS remains ambitious with its ongoing UK and international growth plans.

Please note: We are looking for three new MIS Trainers, one of the positions we require a fluent Spanish speaker to support our schools.

Working closely with the Training Manager the role holder will be part of a team of trainers successfully delivering training to new and existing school clients on the entire suite of iSAMS modules.

The role will also involve maintaining and developing training materials used.
You will be part of a team supporting the building of lasting relationships with client schools to ensure customer satisfaction and retention.

Key Responsibilities

  • Train new schools on the iSAMS system. Assist with the system configuration and set up to ensure the system best fits their needs.
  • Work with other the Implementation team to design training programmes responding to the individual school requirements based on the implementation plan and roll out approach agreed with them.
  • Work with the Customer Account Managers for existing schools to ensure they are getting the optimum out of the iSAMS MIS.
  • Deliver both classroom based and online training to groups and on a one to one basis.
  • Assist with the development of new training courses and materials.
  • Assist with the training of new and existing iSAMS employees.
  • To evaluate the success of training deliver and to use feedback to adapt and improve future training, both content and delivery.
  • To maintain a deep understanding of the iSAMS product and system developments
    (features/functionality/products/services).
  • Promote new modules to schools.
  • Undertake any other reasonable tasks or projects which support iSAMS business needs and are within the post holders’ capabilities

Knowledge & Experience

  • A minimum of 3 years’ experience delivering training working with a complex software product
  • Experience of planning and producing training materials both including
    podcasts

Skills & abilities

  • Strong presentation skills
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • IT proficient – MS Office
  • Ability to manage multiple projects simultaneously
  • Organised approach and ability to work under pressure to tight deadlines
  • Self-motivated team player and ability to work independently
  • Flexible, can do approach
  • Ability to respond to changing priorities when required
  • Advocate of technology and confident

Other

  • Willingness to travel nationwide and internationally as required by the role, including overnight stays
  • Current valid driving licence